Receptionist - Ocean Drive Talamanca

Season March to October
Residence in Ibiza
Minimum experience 2 years

What will you gain?

- Competitive salary with extra income for objectives.
- Working in a major company, with new hotel openings.
- Free training to continue growing personally and professionally.

You will provide a dynamic service to our guests:

- You will work with customers either at the front desk, on the phone or by e-mail.
- You will be responsible for room allocation, check in, check in and check out of guests.
- You will promote all the hotel's services and amenities.
- You will keep an eye on tourism trends and recommend experiences.
- You will come up with ideas to surprise your guests.

Your work will be the cornerstone of our team:

- You will coordinate the welcome, stay and departure of guests with the hotel teams.
- You will be attentive to special requests.
- You will work on an upselling strategy, offering superior rooms, extra services in the restaurant, breakfast, events and activities.
- You will report installation and operational incidents.
- You will learn about the sales channels used by the hotel and their requirements.
- You will make invoices and collections.
- You will regularise the till at the beginning and end of the shift.

Training and knowledge:

- Education: Higher technical or university education.
- Language skills: High level of English.
- Experience: Experience in a similar position in 4* and 5* hotels (2 years).
- Computer skills: Handling of hotel management and invoicing software.
- Other skills: customer service, sales and promotion of services.